Privacy Policy

Airspark ("we," "our," or "us") is a professional social media management platform developed and operated by Aureum Solutions India, a software development company focused on building digital tools for business growth.

This Privacy Policy describes how we collect, use, and protect information when you use the Airspark platform and related services. We are committed to maintaining the trust and confidence of our users regarding their data privacy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

a) Account Information

• Name
• Email address
• Organization name
• Contact information

b) LinkedIn Data (via Authorized APIs)

• LinkedIn page information
• Post data and content
• Engagement metrics and analytics
• Profile information (as authorized)

Important: We only access data that users explicitly authorize through LinkedIn's official OAuth authentication process. We adhere to LinkedIn's API Terms of Service and data usage policies.

2. How We Use Information

We use collected data to:

• Provide social media management services
• Publish and schedule LinkedIn content on your behalf
• Manage engagement and interactions
• Analyze engagement and performance metrics
• Monitor and improve platform functionality
• Provide customer support and assistance
• Communicate important updates and service notifications
• Enhance user experience and platform features

We do not sell personal data. Your information is used solely to provide and improve our services.

3. Data Sharing

We take your privacy seriously and do not share user data with third parties except in the following limited circumstances:

• Legal Requirements: When required by law, regulation, or legal process
• LinkedIn API Compliance: To comply with LinkedIn API Terms of Service and data usage requirements
• Service Providers: With trusted service providers under strict confidentiality agreements who assist us in operating our platform (e.g., hosting services, analytics providers)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of data with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Monitoring and logging of system activities
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.

5. Data Retention

We retain information only as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer required, we will securely delete or anonymize it in accordance with our data retention policy and applicable regulations.

6. User Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data that we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a machine-readable format
• Withdraw Consent: Withdraw your consent for data processing at any time
• Revoke Authorization: Revoke LinkedIn API access permissions through your LinkedIn account settings

To exercise any of these rights, please contact us via email at prachi@aureumsolutions.in. We will respond to your request within 30 days.

7. Third-Party Services

Airspark integrates with LinkedIn APIs to provide social media management functionality. Your use of LinkedIn services through Airspark is subject to:

• LinkedIn's Privacy Policy
• LinkedIn's User Agreement
• LinkedIn's API Terms of Service

We recommend reviewing LinkedIn's privacy policies and terms to understand how they collect, use, and protect your data. Airspark is not responsible for the privacy practices of third-party services.

You can manage LinkedIn permissions and revoke Airspark's access at any time through your LinkedIn account settings under "Settings & Privacy" > "Data privacy" > "Third-party apps."

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to all inquiries promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the bottom of this policy
• Notify users via email or through the platform for significant changes
• Post the updated policy on our website

Your continued use of the Airspark platform after any changes to this Privacy Policy indicates your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.